As a courtesy to our Medical Spa professionals, we respectfully request you provide a minimum of 24-hour notice should you need to cancel or reschedule an appointment. We request a credit card upon booking your appointment and you will be charged a flat fee of $50 if the appointment is cancelled less than 24 hours in advance. Please note consultations are complimentary; however, a credit card is required for booking and a fee of $50 will be charged for cancellations with less than 24-hour notice.
If you are not completely satisfied with your purchase, simply return the item in its original packaging within 14 days for store credit only. We do not accept returns of SkinMedica, Latisse, Upneeq or other prescription products. We do not accept returns on gift cards.