Revive Med Spa
Policies & Procedures

Our Policies

For your convenience we have detailed our policies below. We hope this will ensure your experience will be memorable and relaxing.

Reservation & Cancellation Policy

As a courtesy to our Medical Spa professionals, we respectfully request you provide a minimum of 24-hour notice should you need to cancel or reschedule an appointment. We request a credit card upon booking your appointment and you will be charged a flat fee of $50 if the appointment is cancelled less than 24 hours in advance. Please note consultations are complimentary; however, a credit card is required for booking and a fee of $50 will be charged for cancellations with less than 24-hour notice.

Late Policy

As a courtesy to all of our clients, we cannot guarantee your appointment if you are more than 10 minutes late. If you are running late, please call us at your earliest convenience so we may try to accommodate you.

Privacy Policy

Click here to view the full terms and conditions of our privacy policy.

Spa Policy

Rushing to an appointment isn’t healthy or enjoyable. Get the most out of your Revive experience by arriving at least 15 minutes prior to your spa treatment. Our scheduling is designed to allow the correct amount of time needed to complete your spa experience. If you happen to be late, we will do our best to accommodate you, however we cannot guarantee the full length of the service.

Gratuities

Gratuities are not included in service price and are a matter of personal discretion on all of our services.

Service Guarantee

We want you to be happy. That’s why we take great pleasure in the quality of services we provide at Revive Med Spa If for some reason you are unsatisfied with your service, please let us know within 48 hours and we will gladly work to ensure your happiness.

Return Policy — Products & Gift Cards

If you are not completely satisfied with your purchase, simply return the item in its original packaging within 14 days for store credit only. We do not accept returns of SkinMedica, Latisse, Upneeq or other prescription products. We do not accept returns on gift cards.

Payments

We accept all major credit cards and cash. All prices subject to change without notice.

Pets

No pets please, service animals are welcome.

Revive Med Spa Policies & Procedures